Terms of Sale

Last updated: 19 October 2026

These terms apply when you buy from The Smart Library through our pages and our checkout. Please read them before you order.

1. Who we are

The Smart Library is the trading name of One Percent International LLC, 16192 Coastal Highway, Lewes, DE 19958, USA.

• Email: support@thesmartlibrary.co.uk
• TO CONFIRM: UK VAT registration number

2. What we sell

• Printed books. Each copy is printed to order by our printing partner in the United Kingdom.
• Free gifts. Some books come with free digital gifts, such as an app or PDF guides. They are for your own personal use, and you may not resell or share them publicly.
• Extra titles after checkout. After you pay, we may offer you extra books. If you accept, they are added to the same order, charged to the same payment method and sent in the same parcel. Nothing is added or charged unless you accept.

3. Prices and payment

• Prices are in pounds sterling (GBP). They include VAT TO CONFIRM and delivery within the UK.
• Payment is taken at checkout through Shopify Payments.
• If a price on our pages is wrong, we will tell you before we send the order, and you can choose to continue or cancel.

4. Your order

• The contract between us begins when we send you the order confirmation email.
• We may decline an order, for example if we suspect fraud or a price was wrong. If we do, we refund you in full.

5. Delivery

• We deliver to addresses in the United Kingdom only.
• Delivery is free and tracked.
• Books are printed to order. Delivery usually takes TO CONFIRM: 3–5 working days from your order.
• If your parcel has not arrived within TO CONFIRM: 10 working days, email us and we will help you.
• The books become your responsibility when they are delivered to you or to the person you name.

6. Your right to cancel

Under the Consumer Contracts Regulations 2013, you can cancel your order for printed books within 14 days of the day you receive them, without giving a reason.

• To cancel, email support@thesmartlibrary.co.uk with your name and order number. You can use the model form on our Refunds & Returns page, but you do not have to.
• TO CONFIRM: whether you need to send the books back, and to which address. If you do, the cost of returning them is yours unless they are faulty.
• We refund you within 14 days, using the payment method you used to pay.

Full details are on our Refunds & Returns page.

7. Our money-back guarantee

On top of your legal rights, we offer a 60-day money-back guarantee TO CONFIRM: terms. If a book is not for you, email us within 60 days of delivery and we will refund the price of that book.

8. Faulty or damaged books

• If a book arrives damaged, misprinted or faulty, email us a photo within 30 days of delivery.
• We will send you a new copy free of charge, or refund you if you prefer.
• This does not affect your rights under the Consumer Rights Act 2015.

9. Health and safety information

Some of our books describe traditional home preparations and where they come from. They are for general information. They are not medical advice, and they do not replace your doctor, pharmacist or any treatment you have been prescribed. Always read the cautions in each entry. If you are pregnant, breastfeeding, taking medicine or managing a health condition, ask your GP or pharmacist first.

10. Copyright

The text, images and design of our books and gifts belong to us or to the people who licensed them to us. You may use them for your own personal, non-commercial use.

11. Our responsibility to you

• If we fail to keep to these terms, we are responsible for loss or damage you suffer that was a foreseeable result of our failure.
• We are not responsible for loss that was not foreseeable, or for business losses.
• Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, for fraud, or for anything the law does not allow us to limit.

12. Complaints

If something goes wrong, email support@thesmartlibrary.co.uk. We aim to reply within 2 working days.

13. Law

• These terms are governed by the law of England and Wales.
• If you live in Scotland or Northern Ireland, you can also bring a claim in your local courts, and you keep the protection of your local law.

14. Changes

We may update these terms. The version that applies to your order is the one published on the day you ordered.